Australia's Home of Stylish Supporter Wear

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Australia's Home of Stylish Supporter Wear

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    • We know how eager you are to don your new gear before your team steps out into the spotlight. Rest easy, we've got all the essential information you need to ensure your favourite supporter accessories arrive safely and promptly, right to your doorstep. Let's get you game-day ready!

      Shipping Options and Costs

      • Standard Shipping (Australia): Enjoy free standard shipping for all Australian orders over AU$150. For orders under AU$150, a flat rate shipping fee of AU$10 applies.
      • Express Shipping (Australia): Opt for our Express Post at an AU$15 flat rate to receive your items promptly.
      • Express Shipping (New Zealand and Worldwide): We are thrilled to offer worldwide shipping at a flat rate of AU$20 for Express Post, bringing Fanatical Fashion to fans globally.
      • Local Click + Collect: Benefit from our free local click and collect service available in Hopper Crossing, Victoria, on Fridays between 9am-12pm.

      Processing Time

      • General Processing: Orders are diligently processed and shipped within 1-2 business days after they are received to ensure a swift delivery to your doorstep.
      • Delays: We appreciate your understanding that due to the current climate, there might be delivery delays. For urgent requirements, please choose our Express Post option.

      Shipping Carriers

      • Carrier: We primarily ship through Australia Post. 
      • Tracking: Once your order is shipped, we will provide you with tracking information to keep you updated on the shipment status.

      Delivery

      • Working Days: Our deliveries generally occur during business days, aligning with the operating hours of Australia Post.
      • Failed Delivery: In case of any failed deliveries, customers would be notified and necessary arrangements will be made for a re-delivery or pickup.

      International Shipments

      • Customs: Customers outside of Australia may experience slightly longer delivery times due to customs clearance. We appreciate your understanding in this regard.

      Packaging

      • Sustainable: We use sustainable packaging materials where possible to ensure a greener planet.
      • Gift Options: Though we do not offer gift options at the moment, we are looking to introduce this feature soon to enhance your gifting experience.

      Changes and Cancellations

      • Modifying Orders: If you wish to modify your order, please contact our customer service as soon as possible, and we will do our best to accommodate your request.
      • Cancellation: Orders can be canceled before they are shipped by reaching out to our customer service.

      Contact Information

      • Support: For any shipping-related inquiries, feel free to contact our customer support through the contact form available on our website.
      • Hours: Our customer support team is available on weekdays to assist you with all your queries.

      Thank you for being a part of the Fanatical Fashion community. We are here to ensure a smooth and delightful shopping experience for every fan out there.

      Disclaimer: All shipping times are estimates and may vary due to external factors. We recommend opting for Express Post for urgent orders.